Posts Tagged ‘Brazil’

Patrick Suskind

September 29, 2016

Cadiz, analysed four libraries (one University, a public State and municipal dos). CONSUMER EROSKI technicians visited their facility in mid-December to assess the general State of each of these paragraphs of information, services, accessibility, security and cleaning. In addition, they asked through the steps to process the meat in order to know the functioning of the system of loan and consultation. The final evaluation of the service offered by the libraries visited in the Andalusian City does not exceed the acceptable mediocre, which is situated in the overall average of the report. Thus, Cadiz shares note with the centers studied in Valladolid, Malaga, Oviedo, Seville and Valencia.

Deficiencies were found in the field of security and in the supply of services (both sections deserved an acceptable) but, especially, in the serious shortcomings observed in the information and attention to users (suspended with a regular). However, these four libraries only approve with comfort cleaning and maintenance of facilities and funds of the centres, as well as measures of accessibility (get a good in both subjects). CONSUMER EROSKI technicians conducted a test in information, practical search for a book in the ordenadores-catalogo of libraries (the origin of species, Charles Darwin, for the University libraries and the Perfume, Patrick Suskind, for the rest is chosen). Found the simplicity of the management system implemented in all cases analysed in Cadiz, except in a library where there was only an ordenador-catalogo and was damaged. When it comes to consult how to do the meat of the library, the treatment given by workers at half of the centres visited was regular or very bad.

In addition, missing more signs or posters written in another language is not Spanish. Deficiencies that were repeated, although to a lesser extent, in assessing safety of these four libraries (in a Center do not appear marked emergency exits, missing fire extinguishers in the half of the visited areas and in the same proportion were not detectors of smoke or fire in the premises). And the same, in terms of the services offered (the positions it to consult Internet should be better distributed by the entire library) a study or reading point can be booked in any of the four centers and in half of those selected there is a wifi zone). But not everything is negative in these four libraries of Cadiz, since customer service hours are very broad: all selected public schools open their doors from Monday to Friday from 9 to 21 hours uninterruptedly (two of them also are operational on Saturday morning). Lastly, paragraphs dedicated to the cleaning and maintenance of facilities and funds, as well as measures to ensure the accessibility of the building exceeded effortlessly consideration of CONSUMER EROSKI: no trace of dirt and disorder, and most of libraries had spacious rooms to allow users to pass on wheelchair and adapted toilets. The best and worst of libraries in best Lo Cadiz: nor traces of dirt or disorder; spacious rooms to allow users to pass on wheelchair, adapted toilets and spacious opening hours to the public. The worst: the treatment given by workers at half of the centres visited was regular or very bad, several terminals check the catalogue were damaged, missing computer jobs to make queries on the Internet by the entire library and there are shortcomings in the emergency exits.